Shipping & Terms

With the current events of Covid19, every effort is being made to continue processing orders within 5 business days, but depending on your location, shipping delays may be experienced. 
While Rosart is an operation of one, I am able to continue fulfilling orders from my studio.

Shipping and Delivery

All shipments are done from Israel, where Rosart studio is located.
Every order is packed on a clean surface, with clean & up-cycled paper sheets\ tissue paper, bubble wrap and cardboards.

Shipping price is pending your geographic location. There is a shipping calculator available prior to check out.
Please add up to 5 days as processing time. 

How long will it take to process my order?
All items are shipped up to 5 work days from the studio in Israel. If you need your order asap, let me know and I will do my best to speed it up.

Do You Ship Internationally?
Yes! 

Do You Offer Express shipping?
Express option is possible, but price is pending each order weight and destination.

What About Customs and Duties?
If your purchase is held up by customs, any duties and payments are the responsibility of the buyer. The duties vary from country to country, and I cannot estimate nor pay these fees. 

Can I Track My Package?
Shipping options with tracking are available during checkout.

What if I don't like what I received?
If for any reason you are not happy with your order, contact me within 14 days from when you received it and we will work out a refund or exchange.
Your refund will be issued once we receive your purchase and find it in salable condition.
Shipping cost back will not be covered by Rosart studio. 

Help - there is something wrong with my purchase
If there is an issue with your purchase please contact me asap.
The address for returning packages is:
Vered Goldman
Hativat Hanahal 26\ 14
Hadera 3825304
Israel

Can I only pay with PayPal?
While I accept payments via PayPal, you do not need a registered PayPal account to purchase. You can choose to pay using any major credit card or your PayPal account.

Is Your Website Secure?
All transactions are protected by powerful SSL encryption software and PCI compliant transaction processors. This site is operated by Shopify.

TATTOO PERMITS

  • The tattoo permit grants permit holder the non-exclusive, one time use right to get their chosen illustration as a permanent tattoo.

  • The tattoo permit does not grant permit holder with the necessary rights to use the image for any other purposes.

  • Tattoo permits may not be altered in any way.

  • With tattoo permits, I only provide the necessary rights to get my artwork as body art. I do not practice tattooing myself and am not responsible for finding tattoo artists for permit holders.

  • The choice of tattoo artist/studio by permit holder is out of my control and I do not take any responsibility for any incident or mistake that might occur during the process of tattooing by tattoo artist, nor for any conditions/injuries that may occur after the tattoo is completed.

  • Tattoo permits are non refundable.

  • For purchasing tattoo permit, click here.

A NOTE ABOUT HAND MADE

Some of my pieces are hand embroidered or hand printed - no two pieces will be exactly alike.
Please allow for some variation in look as each handmade piece is be unique.
I do my best to photograph and describe pieces accurately, but colours may differ from your monitor to what you see in person. If you have specific questions about product details, please don't hesitate to get in touch and I'd be happy to help.

Can't Find An Answer To Your Question?
Ask me here.